Privacy Policy

Introduction

Welcome to https://therapy-for-adolescent-teens-major-life-transitions.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Adolescent Teens Major Life Transitions,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Law on the Collection, Use, and Disclosure of Personal Information (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our website (https://therapy-for-adolescent-teens-major-life-transitions.denvermentalhealthcare.com), mobile applications, online services, and products offered under the domain or through links on our site. Please note that this Privacy Policy does not extend to third-party platforms, applications, or services accessed through links on our website, as they have their own privacy policies governing data handling.

Processing Activities

This policy describes how we handle your personal information when:

You use any of our applications and services, becoming an authorized user.
You visit our websites linked to this Privacy Policy.
You engage with us through communications like newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect diverse types of personal data (hereafter “Personal Data”) from you:

Account Information: Details required to create and maintain your user account.
Payment Information: Data needed for processing transactions, including payment card details and billing information.
Financial Information: Records of financial transactions and account balances (if applicable).
Purchase Information: Details about products or services you’ve purchased from us.
Mobile Device Identifiers: Unique identifiers from your mobile device when using our mobile applications.
Location Data: Information about your physical location when you interact with our geolocational services.
Feedback and Reviews: Comments, suggestions, and ratings provided by users.
Social Media Information: Data from social media platforms when you choose to connect your accounts with ours.
Product Information: Details about the products or services you show interest in or purchase from us.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for service improvement. Additionally, third parties may share Personal Data with us, but they are bound by their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser or device:

Strictly Necessary Cookies: Essential for navigating our website and ensuring basic functionality.
Preference Cookies: Remember user preferences, language settings, and customization choices.
Analytics Cookies: Collect aggregate data about users’ behavior to improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize your data securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your Personal Data:

Encryption of sensitive data during transmission and storage.
Engagement of secure third-party processing providers.
Regular security assessments and updates to protect against unauthorized access.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect or store Personal Data from children in that age group.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

Access to and rectification of your data.
Erasure (right to be forgotten).
Restriction on processing.
Right to data portability.
Objection to how we process your data.
Non-discrimination for exercising your privacy rights.
Filing appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our Data Privacy Team at the details provided below. We will respond to legitimate requests in a timely manner.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the updated policy on our website. We encourage users to review this page periodically for any updates.

Contact Information

For inquiries, requests to unsubscribe, or questions regarding your data, please contact us:

Email: contact@therapy-for-adolescent-teens-major-life-transitions.denvermentalhealthcare.com
Mailing Address: [Provide our physical address]